Frequently Asked Questions

Performance reviews at Asyad Logistics typically occur:

• Quarterly for ongoing feedback and adjustments.

• Annually, as part of a comprehensive evaluation, where achievements, areas for improvement, and career development plans are discussed.

Asyad Logistics supports employee development by:

• Offering tailored learning and development programs, such as leadership workshops, logistics training, and certifications.

• Providing access to mentorship opportunities and internal career paths.

• Including career progression discussions during performance reviews to align individual aspirations with company goals.

If you disagree with your evaluation, you should:

1. Request a meeting with your manager to discuss the feedback.

2. Provide evidence of your performance, such as project outcomes or metrics that support your perspective.
3. If the issue remains unresolved, escalate the matter to the HR department for further review.

If you fail to meet your performance targets:

1. Your manager will discuss the gaps and help identify challenges.

2. A Performance Improvement Plan (PIP) may be implemented, outlining specific goals, timelines, and support resources.

3. Continuous underperformance after the PIP might lead to further actions, such as role reassessment or other HR interventions.

KPIs at Asyad Logistics are set collaboratively during performance planning meetings between employees and their managers. These indicators align with the company’s strategic goals and your specific role's responsibilities. They are evaluated periodically through formal performance reviews and ongoing feedback, measuring both quantitative metrics (e.g., delivery efficiency, cost management) and qualitative aspects (e.g., teamwork, problem-solving).

You can request additional training by:

1. Discussing your needs with your manager during regular check-ins or performance reviews.

2. Submitting a formal training request through the HR.

3. Highlight how the training aligns with your role’s goals and the company’s strategic objectives to strengthen your case.

Employees may carry forward up to 30 days of unused annual leave to the next year. Any excess days beyond this limit require a valid justification to be submitted via email, which will be subject to final approval by the CEO. Otherwise, any excess days will automatically be forfeited. 

1. Annual Leave: Paid time off granted annually.

2. Sick Leave: Leave due to illness with medical documentation.

3. Maternity Leave: Leave for female employees for childbirth.

4. Paternity Leave: Leave for male employees upon the birth of a child.

5. Emergency Leave: For urgent and unforeseen personal matters.

6. Unpaid Special Leave: Granted upon approval for specific reasons.

7. Relative Death Leave: For bereavement, based on the relationship with the deceased.

8. Hajj Leave: For performing Hajj pilgrimage.

9. Leave to Accompany a Patient: For accompanying close relatives requiring medical care.

10. Exam Leave: For educational examinations.

11. Training Leave: For attending company-assigned training.

1. Log into the Odoo ERP system using your account.

2. Navigate to the "Leave Request" section.

3. Select the type of leave you want to apply for.

4. Fill in the required details, including dates and delegated employee.

5. Attach supporting documentation (if applicable).

6. Submit the request for approval.

7.      Monitor the status of your request in the system.

Unpaid Leave Process:

1. Submit a written request outlining the reason for unpaid leave via email to HR.

2. Provide any supporting documentation to justify the request.

3. The request will be reviewed by your line manager and HR for approval.

Note that employees may request unpaid leave but must cover all contributions to the Social Protection Fund during this period.

Employees can check their remaining leave balance through their Self-service page in Odoo. It shows your remaining annual leaves and total pending annual leave days. As the picture below shows: 

Whether it is unplanned annual leave, emergency leave, or any other leave type, you must communicate with and align with your line manager prior to taking the day off.

Employees are entitled to annual leave as stated in their employment contract, following the completion of 6 months of service. The leave is calculated as per calendar days and cannot be separated by weekends or public holidays.